This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable. This electronic record is generated by a computer/electronic system and does not require any physical or digital signatures.
Introduction
MacPay ("Company" / "Us" / "We" / "Our") values User relationships and data security. We are dedicated to maintaining the confidentiality, integrity, and security of personal information. This Data Privacy and Security Policy ("Policy") outlines how We protect your information and use it to deliver our Services through Our Website and Platform. We regularly review and update this Policy to address new challenges and meet data security standards.
Definitions
- "Applicable Law": Includes all applicable Indian statutes, laws, regulations, and guidelines, such as the Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by Banks, Business Correspondent Guidelines issued by RBI, Payment & Settlement Systems Act, 2007, and others.
- "Company" / "Us" / "We" / "Our": Refers to MacPay, a company registered under Companies Act, 2013, with its registered office at Shop No. 2, A Wing, Seawoods West, Sector 40, Nerul, Navi Mumbai, Maharashtra, 400706, India
- "MacPay Account": The access account created by a User to avail Services on the Website and/or Platform.
- "Person": Any individual or legal entity, including partnerships, corporations, trusts, and governmental authorities.
- "Personal Information": Personally identifiable information provided by Users for creating a MacPay Account or availing Services.
- "Services": Services provided by the Company through its Platform, including financial inclusion services, distribution of financial products, issuance of wallets and prepaid cards, and other products and services.
- "User" / "You" / "Your": Any natural or legal person who accesses and uses the Platform.
- "Website" / "Platform": Includes www.macpay.in, the Company's mobile application, any successor websites/applications, websites of Related Entities, and other channels facilitated by the Company.
Collection, Storage, and Use of Information
3.1. We collect Personal Information when You create a MacPay Account. This data includes information needed for identification and verification.
3.2. Additional User Information may be requested for accessing specific Services as detailed in the terms and conditions of those Services.
3.3. By creating a MacPay Account, you consent to the collection, use, and processing of your Personal Information as described in this Policy.
Information We Collect
We may collect personal information that you provide directly to us when you:
- Register for an account
- Process a transaction
- Fill out a form
- Contact customer service
- Participate in surveys or promotions
Types of Data We Collect
- Personal Information: Name, email address, phone number.
- Transaction Information: Data about the transactions you complete through our service.
- Device Information: Information about your mobile device or computer system.
- Usage Data: Information about how you use our application and website.
How We Use Your Information
We may use the information we collect to:
- Process and complete transactions
- Provide, maintain, and improve our services
- Send transaction-related communications
- Send marketing communications
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Protect against, identify, and prevent fraud
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
Our app may contain links to third-party websites or services that are not owned or controlled by MacPay. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@macpay.in
Phone: +91 89-60-40-77-88
Address: Shop No. 2, A Wing, Seawoods West, Sector 40, Nerul, Navi Mumbai, Maharashtra, 400706, India